Welcome to the POTEN-C NZ Limited website. We want to make your shopping experience as pleasant and rewarding as possible. If you have any questions or concerns about our website  please email us here 

In using this website, you agree to be bound by our not so stringent terms. 

References Used

In these website & trading terms, the expressions 'we', 'us' and 'our' are a reference to POTEN-C NZ Limited, trading as POTEN-C the owner and operator of the https://poten-c.com website.

Pricing 

The displayed prices for our products and services are inclusive of GST levied in New Zealand. Unless otherwise displayed all transactions are processed in NZD.

Shipping & Delivery

POTEN-C NZ Limited delivers our product all over the world. If applicable, exact shipping costs will be calculated in the shopping cart and will be added to the order total before checkout. 

Customer Service

We’re committed to providing a professional yet friendly customer service. Our standard dispatch timeframes are less than 2 business days. We’ll let you know if there are any delays in managing your order and, as always, if you have any questions or concerns about your order, please email support@poten-c.com

Refunds

We hope you are never disappointed with your POTEN-C NZ Limited order. If a product purchased from this website is found to be faulty please get in touch with us and we’ll sort out an exchange or refund for you promptly. Bear in mind that we cannot provide refunds if you simply change your mind or make a wrong decision.

Copyright & Trademarks

Copyright in this website (including text, graphics, logos, icons, sound recordings and software) is owned by POTEN-C Limited. Subject to the conditions prescribed under the copyright laws of New Zealand and similar legislation in your location, you may not adapt, reproduce, communicate to the public, store, distribute, print, display, perform, publish or create derivative works from any part of this website or our products without our written permission. 

Payment Methods & Security

Payment methods currently accepted include Credit Cards processed via our online secure gateway.

When purchasing from POTEN-C NZ Limited your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard. 

Contacting Us

If you have any questions or comments about POTEN-C NZ Limited website’s terms and conditions and/or the way it affects you, please email us here 

Above all

You have our permission to enjoy our products with your family and friends. All the best!